The Phoenix & Lotus staff does not provide medical, legal, financial, relationship, or mental health advice. All items sold are for reflection and meditation purposes; they are not intended to treat or cure any disease, disorder, physical or psychological condition. Before making any significant changes to your lifestyle, you should consult a licensed professional for guidance.
Tarot and oracle readings are provided in accordance with the American Tarot Association’s Code of Ethics.
Shipping Fees. Phoenix & Lotus is not responsible for import fees, customs fees or or taxes on international orders. There is a possibility you will have to pay customs and duties on your order, depending on your country of residence. We have no control over whether customs and duties are charged.
Return/Exchange Policy. Physical goods may be returned unused for an exchange or a full refund for up to 30 days after confirmation of delivery. Phoenix & Lotus will pay shipping for return and replacement of damaged goods, customer is responsible for return shipping on all other orders. Refunds will be issued within 48 hours of receipt of returned goods.
Downloadable materials (such as ebooks, guides, videos, and audio recordings) are not eligible for refunds. Orders for tarot and oracle readings via email are eligible for cancellation and a full refund for 24 hours after the order has been placed. After the 24-hour period, there will be no refunds. Orders for Skype readings are eligible for cancellation and a full refund until the reading begins. Once the reading begins, no refunds will be issued. If we get disconnected due to technical difficulties, we can reschedule the remainder of the reading at no additional charge to the client.
Copyright Notice. Unless otherwise noted, all content on this website, phoenix-lotus.com, is copyrighted under United States law per the date of posting and is the property of Phoenix & Lotus LLC. All rights reserved. You are prohibited from using any of the content herein without the express written permission of Jenn Waltner, proprietor of Phoenix & Lotus.
Warranties Disclaimer. No warranties are made with regard to the security of this website or any communications sent electronically to Phoenix & Lotus.
Collected Information and Electronic Communications. When you send an e-mail communication, post a comment on this website, or request a tarot reading from Phoenix & Lotus, you’re also sending personally-identifiable contact information, such as your name, e-mail address, date of birth, credit card information, etc. Please note that as a tarot professional, Jenn Waltner and the other readers at Phoenix & Lotus may log, record, track, or save the information you provide through the course of professional record-keeping or other personal, non-commercial use. Your information is never sold to third parties. Phoenix & Lotus reserves the right to use the information collected from you through your use of this website for any non-commercial, academic, educational, or other not-for-profit uses. Phoenix & Lotus may from time to time use the information you have provided to contact you about news or updates that Phoenix & Lotus thinks you may be interested in. Again, by their nature, electronic communications are not always secure. It is your personal responsibility to be mindful of what you transmit over the Internet to Phoenix & Lotus and Phoenix & Lotus is not responsible for third party abuse of what you transmit through this website or when you send electronic communications to Phoenix & Lotus.
Confidentiality of Information Submitted Electronically. While Phoenix & Lotus exercises reasonable efforts to maintain your confidentiality, electronic communications over the Internet are not always secure. Phoenix & Lotus has no control over what third parties might do with electronically transmitted personal information. Please be mindful of that when using this website or e-mailing Phoenix & Lotus. It is not Phoenix & Lotus’s responsibility to guarantee or warrant the security or confidentiality of any information you transmit electronically. Any information you have shared with Phoenix & Lotus through your use of this website can be shared with organizations, individuals, affiliates, or others that Phoenix & Lotus genuinely believes is reasonably necessary to: (1) prevent imminent harm or risk of harm to yourself or to another, (2) meet any applicable law, regulation, legal process, or governmental request, or (3) investigate claims.
Cookies and Anonymous Identifiers. Through this website, you may receive cookies. Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies are only sent back to the website that deposited them when a visitor returns to that site. Most web browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. Anonymous identifiers are random strings of characters that can be used the way cookies are used, for certain platforms like mobile devices where cookie technology is not available. By using this website, you acknowledge the receipt of cookies or anonymous identifiers and waive any rights to the contrary.
Limitation of Liability. Phoenix & Lotus is not liable to you for any special or consequential damages that result from the use of, or the inability to use, any part of this website or the goods and services that may be offered on this website, or the performance of any services by Phoenix & Lotus. You indemnify and hold harmless Phoenix & Lotus for any and all damages, losses, expenses, and costs, including reasonable attorneys’ fees, resulting from your use of this website or disclosure of any of your personal information to Phoenix & Lotus.
Any questions or concerns related to the terms herein should be directed to the attention of Phoenix & Lotus at jenn @ phoenix-lotus.com.
Created On: 2/6/2016
Last Updated On: 11/14/2017
Thanks to Benebell Wen for providing a wonderful template for tarot readers to use as a guide.